FAQs

1. What products do you offer?

We offer a curated selection of premium watches and lifestyle accessories, featuring brands like Rolex, Tissot, Hublot, Bestwin, Patek Philippe, Black Aura, and more.

🚚 2. Do you offer free shipping?

Yes! We offer free shipping all over Pakistan — no minimum order value required.

📦 3. How long does delivery take?

Delivery usually takes:

  • 3–5 working days for major cities (Lahore, Karachi, Islamabad)

  • 5–7 working days for other areas

You'll receive a tracking code once your order is shipped.

💵 4. What payment methods do you accept?

We currently accept:

  • Cash on Delivery (COD)

  • Bank Transfer / JazzCash / Easypaisa (on request)

🔄 5. Can I return or exchange an item?

Yes, we offer 7-day return/exchange on eligible items if:

  • The item is unused and in original packaging

  • There is a manufacturing defect or wrong product sent

To initiate a return, contact us at support@infiniteinsight.store within 7 days of delivery.

📱 6. How can I contact your support team?

You can reach us via:

🕒 7. What are your customer support hours?

We’re available:

  • Monday to Saturday: 10am – 7pm

  • Closed on Sundays & public holidays

🇵🇰 8. Do you ship internationally?

Currently, we only ship within Pakistan. Stay tuned — international shipping is coming soon!